FAQ
HOW CAN WE HELP?
From choosing a product to planning your order, find the information you need below.
01What is your MOQ?
The prices change based on different MOQs. The bigger the MOQ is, the lower the price you will get…
02Where is the price list?
The price varies on different models and MOQs please contact us at sales@unitsignal.com to get the price list.
03What is the lead time?
The lead time is 7 days to 15 days, depending on the order quantity and stock level of our raw materials.
04What is the trading term?
FOB Ningbo, DDU, DDP according to your requests.
05How do I contact you with questions?
Please contact us at sales@unitsignal.com
06Where can I find a wiring diagram, installation, or mounting diagram?
These diagrams can be found in the instruction manual shipped with your product or downloaded on our website.
07How can I become a dealer?
Please visit our become a dealer webpage and fill in the blanks:
https://www.unitsignal.com/becom-a-dealer.html
08What is the payment term?
If you are one of our dealers, our standard payment term is 30% paid as deposit, 70% balance before shipment.
For special options, please discuss with your account manager.
09What is the delivery time?
Express delivery takes 3-5 business days. Sea shipment takes 35-45 business days.
In the case of express delivery, the freight cost will be charged upfront and recorded on the invoice.
You could choose to use your courier account or ours.